Palm Support
We have an updated version of our software now available.
For details on supported devices, Click here
For details on memory requirements, Click here
If you synchronize your Palm with a Mac, please click here for known issues with this release
For details on new features, Click here
How to install Epocrates on your Palm webOS device (Pre, Pixi):
- Open your Launcher (the icon with the arrow) and select the App Catalog.
- Within the App Catalog, do a search for Epocrates.
- Tap on the line that displays Epocrates and then select Install to install the free App.
- Once Epocrates has installed, tap on it to open the application.
- Enter your Epocrates username and password.
- Accept the License Agreement.
How to install Epocrates on your Palm:
- Ensure your device is connected to your pc via the sync cable or cradle.
- Visit www.epocrates.com and click on the "My Account" in the top right.
- Sign in with your Epocrates username, if needed.
- Click the "Download" button.
- Continue until you see the "Installation Options" page. Use the "Cable Install" option and click the "Continue" button.
- At the "Download and Installation" page, click the red " Begin Download" button and follow the on-screen instructions.
Common Palm Installation Issues
Contact Support
- Email Us
-
Chat Online
Monday-Friday 8am to 6pm
- Incident Status
Visit My Account for more support options
System Requirements
View system requirements
for Palm
Select A Product:
for Palm
Select A Product:
Epocrates Essentials Deluxe for Palm Requirements:
- Palm OS
Palm or Sony with PalmŪ OS v5.0 or higher - Not compatible with Palm Pre
- Computer (for syncing)
- Windows 2000/XP/Vista with Palm Desktop 3.1 or higher
- Mac OS X 10.3+ with Palm Desktop 4.0.1 or higher
- Minimum available memory
37 MB* + 20K per free health plan formulary selected
How to determine amount of free memory - Expansion (memory) cards
Any Secure Digital (SD), MultiMediaCard (MMC) or Mini-SD that is 8 MB or larger - Important notes:
- *21 MB of Epocrates Essentials Deluxe can be installed to supported expansion (memory) cards.
- If you have a device with Palm's new Non Volatile File System (NVFS), note that the amount of memory required on your device is about 33% larger than specified on this page. This is a known Palm issue. Devices currently with NVFS are the Tungsten T5, Treo 650, and LifeDrive.
- 16 MB devices without an expansion card are not fully supported for Epocrates Essentials Deluxe.
- Epocrates Essentials Deluxe cannot be installed to computers with 64-bit processors.
Epocrates Essentials for Palm Requirements:
Palm OS
- Palm or Sony with Palm OS v5.0 or higher
- Computer (for syncing)
- Microsoft Windows 2000/XP/Vista with Palm Desktop 3.1 or higher
- Mac OS X 10.3+ with Palm Desktop 4.0.1 or higher
- Minimum available memory
23 MB* + 20K per free health plan formulary selected
How to determine amount of free memory - Expansion (memory) cards
Any Secure Digital (SD), MultiMediaCard (MMC) or Mini-SD that is 8 MB or larger - Important notes:
- *11 MB of Epocrates Essentials can be installed to supported expansion (memory) cards.
- If you have a device with Palm's new Non Volatile File System (NVFS), note that the amount of memory required on your device is about 33% larger than specified on this page. This is a known Palm issue. Devices currently with NVFS are the Tungsten T5, Treo 650, and LifeDrive.
- 8 MB devices without an expansion card are not fully supported for Epocrates Essentials.
- Epocrates Essentials cannot be installed to computers with 64-bit processors.
Palm webOS
-
Palm Pre device with
- Palm webOS 1.0.3 or higher
- MotionApps Classic 1.1.X or higher (Palm OS emulator for Palm webOS)
- MicroUSB data cable
- Computer (for syncing)
- Microsoft Windows 2000/XP/Vista
- Mac OS X 10.3 or higher
- Important notes:
- Users may safely ignore any warning messages during installation that the Epocrates application is not certified to run in MotionApps Classic, should they occur.
Epocrates Rx Pro for Palm Requirements:
Palm OS
- Palm or Sony with Palm OS v5.0 or higher
- Computer (for syncing)
- Microsoft Windows 2000/XP/Vista with Palm Desktop 3.1 or higher
- Mac OS X 10.3+ with Palm Desktop 4.0.1 or higher
- Minimum available memory
6.6 MB* + 20K per free health plan formulary selected
How to determine amount of free memory - Expansion (memory) cards
Any Secure Digital (SD), MultiMediaCard (MMC) or Mini-SD that is 8 MB or larger - Important notes:
- *1.9 MB of Epocrates Rx Pro can be installed to supported expansion (memory) cards on Palm OS devices
- If you have a device with Palm's new Non Volatile File System (NVFS), note that the amount of memory required on your device is about 33% larger than specified on this page. This is a known Palm issue. Devices currently with NVFS are the Tungsten T5, Treo 650, and LifeDrive.
- Epocrates Rx Pro cannot be installed to computers with 64-bit processors.
Palm webOS
-
Palm Pre device with
- Palm webOS 1.0.3 or higher
- MotionApps Classic 1.1.X or higher (Palm OS emulator for Palm webOS)
- MicroUSB data cable
- Computer (for syncing)
- Microsoft Windows 2000/XP/Vista
- Mac OS X 10.3 or higher
- Important notes:
- Users may safely ignore any warning messages during installation that the Epocrates application is not certified to run in MotionApps Classic, should they occur.
Epocrates Rx for Palm Requirements:
Palm OS
- Palm or Sony with Palm OS v5.0 or higher
- Computer (for syncing)
- Microsoft Windows 2000/XP/Vista with Palm Desktop 3.1 or higher
- Mac OS X 10.3+ with Palm Desktop 4.0.1 or higher
- Minimum available memory
5.8 MB* + 20K per free health plan formulary selected
How to determine amount of free memory - Expansion (memory) cards
Any Secure Digital (SD), MultiMediaCard (MMC) or Mini-SD that is 8 MB or larger - Important notes:
- *1.9 MB of Epocrates Rx Pro can be installed to supported expansion (memory) cards on Palm OS devices.
- If you have a device with Palm's new Non Volatile File System (NVFS), note that the amount of memory required on your device is about 33% larger than specified on this page. This is a known Palm issue. Devices currently with NVFS are the Tungsten T5, Treo 650, and LifeDrive.
- Epocrates Rx cannot be installed to computers with 64-bit processors.