JAMA Netw Open

Use of ambient AI scribes linked to reduced clinician burnout, improved well-being

August 25, 2025

Study details: This survey-based study evaluated ambient documentation technology (ADT) at Mass General Brigham (MGB) and Emory Healthcare. A total of 1,430 clinicians participated, including physicians and advanced practice providers across multiple specialties. Surveys were administered before and after ADT use, with follow-up at 42, 60, and 84 days.

Results: ADT use was associated with significant reductions in burnout and improvements in perceived documentation-related well-being. At MGB, burnout prevalence, defined by a Professional Fulfillment Index score >1.33, declined from 50.6% to 29.4% at 42 days and from 52.6% to 30.7% at 84 days (both P<.001). At Emory, the proportion of clinicians reporting a positive impact of documentation on well-being (score of 3-4) increased from 1.6% to 32.3% (P<.001). Free-text responses highlighted increased joy in practice and suggestions for improving ADT functionality.

Clinical impact: Ambient documentation tools may offer a scalable, effective solution to reduce documentation burden and clinician burnout.

Source:

You JG, et al. (2025, August 21). JAMA Netw Open. Ambient Documentation Technology in Clinician Experience of Documentation Burden and Burnout. https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2837847